Updated date: July 15th 2025
At Drifter Apps, we strive to provide our clients with the highest quality service. However, we understand that there may be circumstances where you are not satisfied and consider requesting a refund. Our refund policy, as detailed below, outlines the circumstances under which a refund may be issued.
About Drifter
The owner of this website is:
Drifter Apps, Uni.Ltd
R Philip Folque, 2 , 2,
Lisbon 1050-113 | Lisboa, Portugal
VAT No.: PT515983128
Legal nature: Sociedade Unipessoal por Quotas
hello@marketmy.properties
Service Completion
Once a service has been fully rendered, it is considered complete, and no refund will be issued. This includes any planning, design, coding, and product development services.
Project Cancellation
If a project is cancelled by the client before completion but after work has begun, a partial refund may be issued. The refund amount will be proportional to the amount of work that has not been completed. Any milestones that have been reached before the cancellation will not be eligible for a refund.
Non-refundable Services
Certain services are non-refundable. These include services that involve third-party costs that Drifter Apps has paid on behalf of the client, such as domain registration, hosting, and third-party plugins or software.
Stripe Payment Handling
All payments and refunds are handled through Stripe. Please refer to Stripe's terms and conditions for their specific requirements regarding payment handling and refunds.
European Union 14 day cooling off period
Notwithstanding the above, if you are a resident of the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, any work that has been completed during this period will not be eligible for a refund.
Refund Process
To request a refund, please contact us at hello@marketmy.properties. We will review your request and inform you of the outcome. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Changes to Refund Policy
Drifter Apps reserves the right to change this refund policy at any time. Any changes will be posted on this page. Your continued use of our services after a change in the refund policy constitutes your acceptance of the new refund policy.